Tracking order
Order Tracking Process
At NotaBamboo, we understand the importance of knowing your order status. Here's how you can track your shipment:
- Order Confirmation
After placing your order, you'll receive an email confirmation containing your order number and estimated delivery date.
- Shipping Notification
When your order ships, we'll send another email with your tracking number and carrier information.
- Track Your Package
Use the tracking number provided to monitor your package's journey to your doorstep.
Universal Package Tracker
For your convenience, we recommend using 17Track, a reliable third-party tracking service that supports multiple carriers worldwide.
How to use 17Track:
- Visit www.17track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates
Note: Tracking information may take 24-48 hours to appear after shipment.
Frequently Asked Questions
- How long does it take for tracking to update?
- Carriers typically update tracking information every 24 hours. If you don't see updates immediately, please check back later.
- What if my tracking shows "Delivered" but I haven't received my package?
- First check with neighbors or your building management. If still missing, contact the carrier directly using the information in your shipping notification.
- Can I track multiple orders at once?
- Yes, 17Track allows you to track multiple packages simultaneously by entering all tracking numbers separated by commas.
For any questions about your order status that aren't answered by tracking information, please refer to your shipping confirmation email for appropriate contact options.